WEBSITE USAGE TERMS AND CONDITIONS ("TERMS OF USE")

Effective Date: 01 Dec, 2025

Welcome to the website of M/s. Arete Launderette Private Limited ("Company"), operating under the brand name "Laundry x press." This website/Mobile Application is provided by the Company and is hosted and managed by Nimithra Solutions Private Limited ("Vendor/Service Provider").

  1. Acceptance of Terms
    Please read the Terms of Use before proceeding to use the website and our Services. By accessing or using this website/mobile application ("Site"), you agree to comply with and be bound by these Terms of Use. If you do not agree with these Terms of Use, you should not use this Site and our Services.
  2. Terms of Service
    We have separately published applicable "Terms of Service" at, which shall govern the laundry services provided by us to the customers. The Terms of Service which is incorporated by reference into these Terms of Use and shall be read as an integral part of this Terms of Use.
  3. Applicability of Third Party Terms and Conditions
    This platform is hosted on Amazon Web Services (AWS), and the Site is developed, managed and maintained by our authorized Service Provider.
    Our services may also involve integrations with thirdparty platforms, including but not limited to payment gateways (such as UPI-based transactions etc.), cloud infrastructure, analytics tools and communication services. These thirdparty services operate independently and their respective terms and policies shall govern your use of such services. The following are the list of third party service providers/platform:
    • Stripe (Stripe, Inc.)
    • PayPal (PayPal Holdings, Inc.)
    • Razorpay (Razorpay Software Limited)
    • PayMaya / Maya (PayMaya Philippines, Inc.)
    • PayRange (PayRange, Inc.)
    • Amazon Web Services (AWS)
    • Google Cloud Platform
    • Twilio (Twilio Inc.)
    • OpenAI (OpenAI, Inc.)
    • DoorDash (DoorDash, Inc.)
    • Sentry (Sentry, Inc.)
    • Intercom (Intercom, Inc.)
    • Google Maps Platform (Google LLC)
    • Google Analytics (Google LLC) & Microsoft Clarity (Microsoft Corporation)
    You acknowledge and agree that it is your sole responsibility to review, understand and comply with the terms and conditions of all thirdparty platforms and service providers engaged through your use of this Site and/or our services.
    In addition to the Company's Terms of Use, your use of this Site and our Services shall be deemed to include acceptance of the applicable terms of such third party providers. The Company does not monitor or control the content, policies or practices of such third parties and shall not be liable for any breach, loss or dispute arising from your use of such third party platforms.
  4. User Registration
    To access and use our services, you must register and create an individual account by completing the online registration form and providing accurate, complete and latest information. This information is necessary to verify your identity, facilitate service delivery and maintain compliance with applicable laws.
    Customers must ensure that all personal information provided is accurate and relates only to themselves. You must not submit wrongful information or personal data of any third party without their consent. The Company shall not be liable for any consequences arising from the submission of inaccurate, wrongful or unauthorized third party information.
    If personal information of individuals under 18 years of age is submitted, it shall be presumed that such data has been provided with the consent of a parent or authorized guardian. The Company does not independently verify such consent and shall not be responsible for any misrepresentation in this regard.
  5. Account Security
    You are solely responsible for maintaining the confidentiality of your account credentials, including your password. You agree not to share, disclose, or allow unauthorized access to your account. Any activity conducted through your account shall be deemed to have been performed by you.
    The Company shall not be liable for any loss, damage, or unauthorized access resulting from your failure to safeguard your account credentials. You must promptly notify us of any suspected breach, misuse, or unauthorized access to your account.
  6. Account Suspension, Termination and Data Handling
    The Company reserves the right to suspend, restrict or terminate your account at its sole discretion, without prior notice, if you violate these Terms of Use, provide false or misleading information or engage in conduct that disrupts the integrity or security of the platform.
    Upon termination, your access to the services will cease immediately and any data associated with your account may be retained, archived or deleted in accordance with our Privacy Policy and applicable laws. The Company shall not be liable for any loss of data, service interruption or consequences arising from termination.
    You acknowledge that the Company may retain certain personal information for compliance, audit or legal purposes, to the extent permitted by applicable law and that data shared with thirdparty service providers may be subject to their respective retention and deletion policies.
  7. Intellectual Property Rights
    All content, including but not limited to text, graphics, logos, images, and software, is the property of the Company or its original licensors/owners and is protected by applicable intellectual property laws. Unauthorized use of any content is prohibited.
  8. User Conduct
    You agree not to use the Site for any unlawful purpose or in any way that could harm, disable, overburden, or impair the Site. You must not attempt to gain unauthorized access to any part of the Site or any systems or networks connected to the Site.
  9. Limitation of Liability
    To the fullest extent permitted by law, the Company shall not be liable for any loss or damages arising out of or in connection with your use of the Site. This includes, but is not limited to, direct, indirect, incidental, consequential, and punitive damages.
  10. Indemnification
    You agree to indemnify and hold harmless the Company and its directors, employees, representatives, agents, consultants, Vendor, service provider etc., from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the Site or our Services or your violation of these Terms of Use including terms and conditions of all thirdparty platforms and service providers engaged through your use of this Site and/or our services.
  11. Privacy Policy
    Your use of the Site and our services is also governed by our Privacy Policy, which is incorporated by reference into these Terms of Use and shall be read as an integral part of this Terms of Use. By using the Site, you agree to the terms of our Privacy Policy, which can be viewed here Privacy Policy.
  12. Changes to Terms
    The Company reserves the right to modify these Terms of Use at any time. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Use. It is your responsibility to review these Terms periodically.
  13. Severability
    If any part of these Terms of Use is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue to apply in full force and effect.
  14. Governing Law
    These Terms are governed by the laws of India. Any disputes arising out of or related to these Terms of Use or the use of the Site shall be subject to exclusive jurisdiction of courts in Bengaluru.
  15. Contact Information
    If you have any queries, questions or require clarifications about these Terms of Use, please contact us at info@aretelaunderette.com.